Instruction
Students may visit the Reference Desk on the first floor, where librarians
instruct students in the use of the Library's online and print resources.
Faculty may schedule librarian-led instruction
sessions for their classes and individual research consultations
with librarians (contact Barbara Quarton, Head of Reference, bquarton@csusb.edu).
Self-paced, online tutorials are also available for students, faculty,
staff, and community members on OLLIE.
Telephone Assistance
When you call the Reference Desk (537-5091), you will be given several
options. If you choose to stay on the line, a reference librarian will
answer your call. Depending on staffing and workload levels, you may
be put on hold or be asked to call back at another time.
In-person reference assistance has first priority during busy periods.
Upper
Floors
Floors three through five of the Library may not be staffed during certain
time periods. For general assistance related to locating specific materials
on the upper floors, ask at the Circulation Desk on the first floor.
When the Periodicals Service Desk is staffed, such questions may be
directed to Library staff for location of materials on the third floor.
Staffing and workload levels permitting, Circulation staff will assist
with locating specific books or periodical issues. However, for research
related assistance, please contact librarians at the Reference Desk.
Assistance to Persons with Disabilities
Please refer to the library's Special Needs/Adaptive
Equipment page. Students are encouraged to call the Head of Library
Public Services (537-5111) in advance, to request assistance. Every effort
will be made to accommodate requests, however, staffing constraints at
any given time may limit the availability of such assistance. The Services
to Students with Disabilities Office (537-5238) should also be contacted
for further assistance.
Eating/Drinking
Because food and liquids can damage library materials, furniture, and
computers, attract insects, and create non-recyclable trash; eating
and drinking are not allowed in the Library. Please help us by leaving
your food and drinks outside the Library building.
Cell
Phone Use
The Library is a place where people need to concentrate (similar to a
movie theater, or concert performance). Cell phones and pagers tend
to distract people even when the user is speaking quietly. As a courtesy
to others, we ask that you turn off your cell phone and not use it
in the Library.
Lost/Damaged
Materials
Books and other materials owned by the Library are costly to purchase
and replace. These items are checked frequently by Library staff for
damage such as torn-out pages, broken bindings, and graffiti. If loss
or damage to Library property occurs during your borrowing period,
you will be held responsible for the purchase price of the item as
well as a $10 processing fee.
Security
Gates
Library materials have security devices attached to deter theft. If a
buzzer sounds when you exit the security gates of the Library, staff
will ask to check your belongings. If any Library materials are found
that have not been properly checked-out, you will need to fill out
forms and/or be questioned by security personnel and face possible
disciplinary action.
Harassment/Fighting
Verbal and/or physical abuse will not be tolerated in the Library. Security
personnel will be called immediately if such activities occur.
Selling/Soliciting
Solicitation is not permitted in the Library. Please note the campus
policy at http://policies.csusb.edu/speechadvocacy.htm under Use of
Buildings and Grounds.
Reference
Terminals
The research terminals on the first floor connect to the Internet and
may be used by anyone. These workstations are available on a first come,
first served basis. No sign-up is required. Neither a password nor a student
ID is required. However, the terminals are designated for research only.
Personal e-mailing, chatting, web surfing, and playing games are not allowed.
There is no word-processing software installed on these terminals. You
cannot use these computers to type your papers.
The software programs on the reference terminal hard drives must not be altered in any way. Downloading of software and/or files to the hard drives is prohibited.
Computers
on Upper Floors
The computer terminals on the third, fourth, and fifth floors are connected
to the Library Catalog only. They do not connect to the Internet, and
they have no word-processing software installed.
Wireless
Network
You can use your own wireless-compliant laptop in the Library to connect
to the Internet and the Library 's databases. Just set up your
laptop and look for the "Wireless Access
Zone" signs throughout the Library.
Alumni Privileges
If you are a member of the Alumni
Association,
you may borrow books for 28 days and you may place requests for interlibrary
loan
services ($5 charge per filled request). We regret that due to licensing
agreements, alumni are not eligible for remote access to the Library's
databases.
School Visits
Groups may consist of up to 25 high-school students and must include at
least 2 adult chaperones. At this time, we do not give guided tours of
the Library. Requests for instruction
for high-school students must be made in writing at least one week in
advance and must include a copy of the students' research assignment.
Selling/Soliciting
Solicitation is not permitted in the Library. Please note the campus
policy at http://policies.csusb.edu/speechadvocacy.htm under Use of
Buildings and Grounds.
Electronic
Classrooms
Most library instruction sessions meet in one of the library's two computer
classrooms. PL-2005 seats 24 students, and PL-5005 seats 16. The
PL-2005 and PL-5005 classrooms are reserved for librarian-led instruction
sessions, librarian professional development sessions, and library administration
use. Any other use of these classrooms must be authorized by the Library
Director or the Library Instruction Coordinator.
Group
Study Rooms
Study rooms are available on the third, fourth, and fifth floors for groups
of two or more students. The group study rooms are located on the "old"
side of the Library in wireless access zones, so your wireless laptop
can connect to the Internet. All rooms have a table and up to eight chairs,
a whiteboard, and electrical outlets. No reservations are required; use
is on a first-come, first-served basis. For those study rooms with chalk
boards, chalk is available at the Reference Desk.
Quiet
Zone
We offer the 5th floor as a haven for quiet study, but please be aware
that complete silence is an unrealistic expectation in a public place.
The reference librarians will enforce the ban on talking, cell phones,
noise emanating from head phones, MP3 players, and other audible electronic
devices by asking the users to move to another floor; however, if you
have a very low tolerance for sound (such as that produced by fingers
tapping a keyboard or by footsteps), please situate yourself away from
potential problem areas.
InfoDen/Music Listening
The Info Den/Music Listening Facility is the point of access to the Library's
collection of educational software, CD-ROMs, music CD's, and specialized
equipment for viewing/listening. Only currently enrolled students, staff,
and faculty may use this area; your campus ID is required to enter. Please
consult the hours of this area at http://www.lib.csusb.edu/about/hours.cfm
Exhibits
To propose an exhibit, contact Iwona Contreras , the Library Exhibits
Coordinator at icontrer@csusb.edu to
fill out the Library Exhibit Proposal form. The coordinator will contact
you to confirm approval of your proposed exhibit, its placement on
the exhibit schedule, reservation of a display
case, and any other necessary details.
Posting of Flyers and Posters in the Library
All items (flyers, handouts, and/or posters) must be approved by the
Library before posting. Items posted without prior approval will be
removed. Items are to be submitted to the Head of Library Public Services
at the Library's Circulation Desk, 1st Floor. Generally, items which
publicize CSUSB sponsored events will be posted. Items which are generally
not accepted for posting include advertising related to commercial
ventures, rooms for rent, job notices, sales notices, religious material,
political propaganda, and other miscellaneous material which does not
contribute to the intellectual and cultural life of the University.
Library staff will post approved material in designated areas. Individuals/groups
are NOT to post (staple, tack, tape, or by any other means of affixing)
materials on Library (interior or exterior) windows, doors, pillars,
or furniture. Material pre-approved by the Associated Students will
not necessarily be posted in the Library. Items of a time-sensitive
nature will be removed once time frames have elapsed.
Unattended
Minors
Children are never to be left unattended in the Library. If unattended
children are observed, Library staff will immediately notify Public
Safety. Public Safety will then attempt to locate the parents or guardians
of the children.