What is Interlibrary Loan & How to Use it?

The interlibrary loan (ILL) service enables our faculty, students, and staff to borrow materials that are not owned by the Pfau Library or material which is listed as lost from the Library. The ILL service borrows the materials from other CSU libraries, UC libraries and other sources.

The service is usually free to eligible borrowers. In case we must borrow from a lender that charges a fee, the ILL department will contact you before processing the request. You will need to indicate on the form the amount of charges you are willing to pay.

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How is the new ILL system (ILLiad) better than traditional ILL systems?

• You will find it easier to submit your interlibrary loan requests. With ILLiad, you enter your name, address, and other personal information into the system only once, at the time of your first request.
• You can get information about the status of your request through the Web at any time from any location without having to call the Library ILL Service (909-537-5093).
• Library personnel are able to serve you better because all data about your request and its handling is stored in a searchable database. We are able to respond quickly to your inquiries about your request.

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Who can use it?

Only current CSUSB students, faculty and staff may use ILLiad.

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How long does it take?

The delivery time of the ILL items is tied to the lending library's procedures and availability of materials. Please allow 1-2 weeks for receipt of material.

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How much does it cost?

Use of the interlibrary service is free to CSUSB students, staff, and faculty. Alumni and Library Associates pay $5.00 per filled request plus any charges assessed by the library lending the material. In addition, Alumni and Library Associates will need to fill out an ILL paper request form which is available at the Reference Desk, first floor of the library.

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Copyright Law of the United States Title 17, United States Code

The Copyright Law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use", that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order, if in its judgment, fulfillment of the order would involve violation of copyright law.

By selecting one of the Request Forms above, you are agreeing to the Interlibrary Loan Policies.

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Regulations and Renewals

• The loan period for books is generally 3 weeks from received date. The due date will be clearly indicated on the ILL wrapper when you pick up the book.
• There are no renewals on books and this is indicated on the ILL wrapper.
• Borrowers may keep photocopies of article; they do not need to be returned.
• Telephone requests for new interlibrary loans are not accepted.
• Return books directly to the Reference Desk, 1st Floor Library South. Do not use the inside or outside book drops.
• All Interlibrary Loan materials are subject to recall by the lending library. Patrons must return materials immediately when a recall notice is received.

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Borrower responsibilities

• Return borrowed material on time. Failure to return material on time may result in suspension of ILL privileges or limiting future requests to Library Use Only.
• You will be liable for any late charges/demand fees incurred for items not returned on time.
• Take proper care of borrowed material and return it in good condition. You are liable for any lost or damaged material.
• Observe any special conditions set for use of borrowed material. Conditions for use of borrowed materials are set by the lending institution. Special instructions are on the ILL wrapperand may include: a) For Library Use Only; b)Photocopying Not Allowed; c) No Renewals.

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Where to pick up ILL materials

• Books: Pick up books at the Reference Desk, 1st floor Library South. Leave the pink ILL wrapper around the book's cover on at all times. Books are already checked out when you sign for them.
• Articles: Students, pick up articles at the Reference Desk. Faculty and staff, articles are mailed directly to campus offices.
• Articles in Electronic Format: Patrons will be notified by email that articles can be retrieved up to one month from original notice.
  
• Additional information on how to use the ILLiad system can be accessed by logging in to ILLiad. If your web browser warns you about accepting this website's security certificate, please install the CSU San Bernardino Root Certificate.
  

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How to Request Dissertations?

A request can be submitted for a dissertation. The dissertation itself is a book-length manuscript (often over 100 pages in length) written by a student to fulfill the requirements of a PhD degree. If the lending library has a second copy, they may lend it. Dissertations are also available through UMI's dissertation services. 

• You may buy a copy via UMI Hotline. The phone number is 1-800-521-3042. You will need the UMI Order Number.  This is provided in Dissertation Abstracts International. UMI mails the dissertation to your address within 12-17 working days.
• You can access UMI's dissertation service on the web at http://www.umi.com/products_umi/dissertations/. The cost is $41.00 for unbound shrink-wrapped pages. Please check the price for different formats. Available formats are microform, paperbound or hardbound.  
• Online ordering is available through Dissertation Express. The Dissertation Express service gives you  the option of buying unbound, shrink-wrapped copies of dissertations and theses from UMI's holdings of over 1,000,000 titles (primarily from the U.S. and Canada). Orders must be prepaid; delivery is ordinarily made within 3-5 days (U.S. and Canada).

You can search the ProQuest Digital Dissertation Database for free (citations and abstracts for the past 2 years only).

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What is and is not available through ILL?