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Welcome to the Pfau Library's Reference Services. You can get help from a librarian in several different ways.

For common questions try our online help pages:

How do I...?
Research Guides
Library Hours & Directions 
OLLIE Online Tutorial

In Person Reference

During the regular session the Reference Desk on the 1st floor of the library is open:

Monday-Thursday - 9 am - 7 pm
Friday - 9 am - 4 pm
Saturday - 10 pm - 2 pm
Sunday - closed

Telephone Reference

Telephone reference is available all hours the Reference Desk is open.

909-537-5091

Email Reference

Email us a question and we will get back to you within 24 hours except on the weekends.

Ask a Librarian (email service form)

24/7 Real Time Chat Reference

Real time, day or night, 365 days a year. This service is provided by librarians from our campus as well as from other libraries across the country.

To begin, fill out the form on the right side of your browser window. If you put in your e-mail address, you will automatically get a transcript of your session when it ends.

When you click "Connect," wait a few seconds for a librarian to say hello. The librarian will then guide you through the service.

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